Norman Fleenor

President and Owner

Norman began Fleenor Security as a part time business in 1972, operating from his home. At the time, he was a vice-president of a local furniture manufacturing plant. He also served as the firm’s Corporate pilot. Norman’s entrepreneurial spirit and industry involvement has helped Fleenor Security become one of East Tennessee’s largest privately-owned and most trusted security companies with thousands of satisfied Customers. Norman is a long-time member of the Johnson City Rotary and Chamber of Commerce. He has also served on the board of the Tennessee Burglar and Fire Alarm Association (TBFAA).


Will Fleenor

Vice President

Will was “raised” in the Industry, so to speak, and now has over twenty years of experience in all facets of the business. Since starting out as a part-time installation technician during his high school years, Will has accumulated experience in several key operating areas to include sales, data administration, customer service, and central station monitoring. In his current position as Vice-President, he has gained substantial experience in the areas of management, strategic planning, and industry relations. Will graduated from the University of Tennessee with a BS in Science. He has served on the Tennessee Electronic Security Association (TNESA) board as President in 2008 and Regional Vice-President from 2004 – 2007. During his time on the Board, the TNESA was twice awarded as the national chapter of the year by the Electronic Security Association (ESA).  A current member of the C12 Group in Johnson City, Will is working hard to build a great business for a greater purpose.


Chris Harrington

Chief Financial Officer

Chris began his professional career in banking, working in various capacities before joining the Fleenor team in 2014. For the last five years Chris has worked in all aspects of accounting, helping to enhance and streamline different areas of the accounting process. In 2019, Chris was named the Chief Financial Officer of Fleenor Security. Chris received his Bachelors of Business Administration and Masters of Accountancy from East Tennessee State University. He is also a Certified Public Accountant (CPA).


Brett Hollenbeck

Chief Operations Officer

Brett joined both Fleenor Security and the security industry in 2019. Prior to joining the Fleenor team, Brett specialized in leading teams through cultural transformation, standardizing operations to become more scalable, achieving financial goals, and strategic growth. Brett’s teams have been consistently known and recognized throughout his organizations as the best. He is excited to utilize this experience to aid Fleenor Security in continuing to scale. Brett graduated from Anderson University in Anderson, Indiana with a Bachelor of Arts in Music Business.


Roy Wagner

Sales Manager

Roy is an experienced sales professional who has been leading Fleenor’s sales staff for over 17 years. Due to the years of Roy’s experience in our industry, he is uniquely qualified to meet the distinct security needs for residential, healthcare, manufacturing, distribution and financial industries. One of his great passions is getting the opportunity to work with local churches. Roy has been recognized twice as Sales leader of the year by Honeywell Security.
During his time at Fleenor, Roy has helped the company reach the top 100 ranking as one of the largest security companies in the nation and helping Fleenor be recognized as the Tri-Cities local security provider of choice.
Prior to joining Fleenor Security Systems, Roy was a manager at Service Merchandise for over three years and Operations Manager at Fleming Foods for over 9 years.


Nick Mathes

Service Manager

Nick began his career with Fleenor Security in 2012, working in our local central station part time as an alarm operator while attending school. In 2014, Nick earned a degree in business administration from King University. During his time in central station Nick learned about the security industry and showed interest in taking on more responsibility within the company. Nick soon moved to our service department in early 2013 and was promoted to the Service Manager Position in 2015. Nick has helped improve customer relations since becoming the service department manager and is always excited to tackle new challenges.


Kari Jensen

Installation Manager

Kari joined the Fleenor team in 2018. Kari is a local to the Tri-Cities, grew up in Elizabethton, and got her Bachelor’s degree from ETSU in 2010. She began her career working with our Sales Manager in the sales department, helping with marketing and team member communications, and in October of 2019 moved into the Installation Manager position. Kari has a variety of work experiences including commission-based sales, year-round camp assistant director, and team member training and performance coaching. Her biggest passions are people and processes. Through her role as Installation Manager, Kari is excited to be able to use her attention to detail, standard of excellence, and passion to develop people to make the department one of the absolute best teams in the area.


Andrew Foister

Central Station Manager

As Central Station Manager, Andrew plays a pivotal role in shaping the customer experience by addressing the monitoring needs of each individual client. With experience in many areas of the security industry, Andrew joined the Fleenor Security team in June 2013. Before coming to Fleenor, he studied Computer Science at East Tennessee State University, worked as a Computer Technician and served in a management role at several local companies. Born and Raised in Northeast Tennessee, Andrew also spent several years in Baton Rouge, LA in the technology and customer service fields, which he has over 17 years’ experience.


Andre Duhaime

Branch Manager – Knoxville

Andre began his career as an installer in 1990. Over the past 28 years, he has worked in almost every aspect of our industry. He has been in the field as an installer and service technician, a service and install manager, then moved into technical sales and sales manager. He currently is our Knoxville branch manager, focusing on growing our footprint within East Tennessee. Andre has extensive experience in security, access control, fire systems, and camera systems. He is building a team of professionals in Knoxville that are excited to serve the local community and area businesses.