Customer Feedback and Performance Evaluation

We would like to take this opportunity to express our extreme gratitude for selecting Fleenor Security Systems as your security provider. We are very pleased that you have chosen us for this great responsibility. For over 40 years, our dedication to protecting you and your business has been unequaled.

We are committed to continuous organizational improvement, maintaining high standards of professionalism, and to providing unsurpassed customer care. Guaranteed assurance that we are meeting these goals can only come from a qualified source…you. Please share your valuable comments, and answer the following questions, so that we can maintain our standards of excellence.

Again… welcome and thank you.

Customer Survey

Name*
First Last
Email*
Phone*
1. Responsiveness: Were calls returned promptly?*
2. Professionalism and knowledge: Salesperson*
3. Professionalism and knowledge: Technicians*
4. Punctuality: Did we arrive and finish on schedule?*
5. Neatness: Did we leave the job site clean?*
6. Attitude: Were we friendly and courteous?*
7. Product quality: Are you satisfied with our products?*
8. Has a Fleenor representative demonstrated the system?*
9. Does the system meet your needs?*
10. Did a Fleenor representative place a Fleenor sign on the premises?*
11. Did a Fleenor representative place decals on your windows or doors?*
12. Were you asked about Maintenance Agreements?*
13. Would you recommend Fleenor Security Systems to others?*
Additional Comments: