Security Support Made Simple
Customer Service Forms for Seamless Security Service
Managing your security should be simple. Fleenor’s convenient service forms help you quickly update account information, schedule maintenance, or request system changes, making it easy to stay connected with your local security partner.
Service Form Downloads
All Your Forms in One Place
Download forms to activate systems, schedule service, or update account details. Streamline communication with your local Fleenor team and ensure your security adapts as needs change.
Customer Service Form
Welcome to Fleenor Security Systems customer service contact page for current customers. If you have a question, please check out the frequently asked questions (link to FAQ page) for answers to some of our most common inquiries. If you do not find your answers there, please feel free to call, fax, write, or email us. You can also complete the following form and we will respond to your request as soon as possible.
Customer Feedback Form
Here at Fleenor Security Systems we are always striving to provide the very best in products and services. By completing this form, you can help us make sure we are continuously improving our service to you. We take every comment very seriously. Thank you for taking the time to provide valuable feedback.
Monitoring Service Activation Form
Do you currently have a home or business with a non-monitored security system? If the answer is yes, we would like the opportunity to meet with you to discuss the benefits a monitored system can offer. Please fill out the form below and a customer service representative will contact you to set a free, no obligation survey of your existing system. We offer complimentary monitoring service connections in most instances.
Service Technician Request
Please fill out this form to request service on your system. We will process the service request the next business day if submitted outside of normal business hours. If immediate attention is required, please call us at (423) 282-3755 during normal business hours or (423) 282-1665 for after hours service.
Vacation Notification Form
Please fill out the central station vacation form to request special account instructions during the time you will be out of town. Please be careful to provide accurate customer information, so we can process this request without delay. If this form is submitted outside of normal business hours then it will not be processed until the next business day. Once the contact list has been updated, a notification will be sent to inform you the changes are active.
Notification of move
If you are a current monitored customer with Fleenor Security Systems and are planning to move, please fill out this form and one of our customer care representatives will contact you within one business day. If you plan on moving to a new location in the immediate area, we would love the opportunity to protect your new residence.
$50 Referral Program
Refer a new client and receive a $50.00 credit!
We think it is only fair that if you support us, we support you in return. The $50.00 referral program offers cash rewards to those who refer their family and friends to Fleenor.
Please feel free to refer as many as you can. There is no limit to your reward.
HERE’S HOW IT WORKS
Refer your family, friends, or acquaintances to Fleenor Security.
If you are a customer of Fleenor, visit fleenorsecurity.com and go to Customer Care -> Customer Service Forms to start submitting your referrals online or contact our customer service.
When they sign up for security services with Fleenor, and have their services activated, you get $50 for each referral.
Have questions? Contact Fleenor at 1.800.282.3755 to learn more about this exciting program.
Service Built on Relationships
Your Security, Our Priority
For over 50 years, Fleenor Security has protected Tri-Cities homes and businesses with consultative expertise and responsive local service. Our certified teams deliver personalized protection that adapts to your needs, backed by the community relationships that define us.